PRIVACY POLICY NOTICE

The policy: This privacy policy notice is served by Moonchild Modifications under the website; www.moonchildmodifications.co.uk. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing/using this website, and/or refrain from submitting your personal data to us.

Policy key definitions:

  • "I", "our", "us", or "we" refer to the business, Moonchild Modifications.

  • "you", "the user" refer to the person(s) using this website.

  • GDPR means General Data Protection Regulation.

  • ICO means Information Commissioner's Office.

  • Cookies mean small files stored on a user's computer or device.

Key principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness, and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

PROCESSING OF YOUR PERSONAL DATA

Under the GDPR (General Data Protection Regulation) we control and/or process any personal information about you electronically using the following lawful bases. If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

What data do we collect?

We only hold client data that enables us to communicate and complete the work we are engaged to do in the most efficient way. This will include personally identifiable data, including:

• Name
• Date of Birth
• Email address
• Telephone number
• Address

How do we collect your data?

You directly provide the company with most of the data we hold, we collect and process data when you:
• Submit details via our 'Consent' and 'Contact' forms
• Communicate with us regarding the services we are engaged to do
• Voluntarily respond to any surveys for feedback
• Visit our website to allow us to analyse user statistics

How will we use your data?

We solely hold your data in order to allow us to complete the services we are engaged for in the most effective way. We reserve the right to share your data with trusted third parties, as outlined in the 'Partners and Affiliates' section below.

How do we store your data?

The majority of your data is stored securely via Google Drive cloud servers, encrypted using dual-factor authentication procedures. You can read more on Google’s GDPR compliance policies here.

YOUR INDIVIDUAL RIGHTS

Under the GDPR your rights are as follows;

  • the right to be informed;

  • the right of access;

  • the right to rectification;

  • the right to erasure;

  • the right to restrict processing;

  • the right to data portability;

  • the right to object; and

  • the right not to be subject to automated decision-making including profiling.

You can read more about your rights in detail here. You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

INTERNET COOKIES

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device/computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system that allows you to accept the use of cookies and control which cookies are saved to your device/computer. Some cookies will be saved for specific time periods, whereas others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

You can view our cookie policy here.

DATA SECURITY AND PROTECTION

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Fair & Transparent Privacy Explained

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Sponsored links, affiliate tracking & commissions

Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through our advertising partners; Google Adsense, eBay Partner Network, Amazon Affiliates, or are self-served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security. However, we do not control the actual adverts seen/displayed by our advertising partners. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as 'non-personalised' cookies may still be used for frequency capping, aggregated ad reporting, and to combat fraud and abuse.

Clickable sponsored or affiliate links may be displayed as a website URL like this; www.google.co.uk or as a titled text link like this: Google.

Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie. In most cases, we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not.

We use advertising partners in these ways to help generate an income from the website, which allows us to continue our work and provide you with the best overall experience and valued information.

If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.

Marketing

We may occasionally contact you to request feedback for our services. We may also use your data to create lookalike audiences for digital marketing. Aside from this, your data will not be used for marketing purposes. You have to right to opt-out of any marketing communication at any time.

Booking systems

To aid with booking appointments, we use a Third Party booking system from Setmore. Setmore may capture your data and handle it differently to Moonchild Modifications. You can read about their Privacy Policy here.

 

This policy was last reviewed on 19/02/24